Help for Service Providers

Saving you time and improving your outcomes with better communication

Homeowners can struggle with everything from design elements to finishing details. While you do home renovation for a living, home owners often have very little experience with renovation projects.

• Facilitate effective and efficient communication between service providers and homeowners by helping homeowners ‘ask the right questions’ and understand the ‘idiosyncrasies’ of renovation projects ie., help set expectations for the unexpected. (This can save you considerable time and money, and shorten the duration of a job.)

• Serve as a ‘knowledge base’ for homeowners to help them understand technical and procedural challenges in the renovation process. (This helps to offload these items from you.)

• Help to provide unbiased sanity checks to homeowners on everything from design plans and material choices, to the little details like placement of lighting, switches, and outlets. (This helps avoid any “I wish my contractor had suggested this” feelings.)

Our goals are to:

How can we work together?

All of these situations are potential formulas for disaster for any service provider. What we can do to help is:

• Is uncertain of what they want,

• Has a number of other players involved,

• Doesn’t really understand the scope of what they are doing,

• Has unrealistic expectations of what you can do for the money, or

• Is picking your brain for ideas.

Consider suggesting our services for any prospective customer if, when you are called in for an estimate, the homeowner:

• Help the homeowner develop a definitive idea of what they want to do,

• Educate the homeowner why ‘cheapest is rarely best’ when it comes to service providers,

• Work with the homeowner to come up with a focused scope of work,

• Help on the planning and estimating side to create realistic expectations,